The future
of work
See how we connected enterprise hiring managers with top-tier tech talent on an innovative blockchain platform.
Results & Outcomes
Product validation with testing committee
Improved platform UX
Scope
Hiring manager UX, talent UX, design library
Project length
4 months
Blockchain tech audiences
In order for us to connect infusion nurses with specialty pharmacies, we needed to first understand the travel RN audience. Then test our assumptions in the context of working with other specialty pharmacists and schedulers.
ENTERPRISE HIRING MANAGERS
” I’m looking for higher paying at-home care opportunities in my area.”
FREELANCE PRODUCT MANAGERS
” I have infusion jobs I need reputable providers to fulfill.”
FREELANCE ENGINEERS
” I need to be able to assign available providers as I work with the patient.”
Problem
With health tech shifting more to home-based care, specialty pharmacies were finding that there were not enough qualified travel RNs to meet the demand of at-home infusions. We therefore conceived of an infusion jobs marketplace, but a singular question lingered:
How might we design a profile page for product managers and developers that answers the types of questions a prospective hiring decision maker might have, before committing to a contract with Braintrust.
Formulating
hypotheses
Nova brings a lot of experience in health tech, but this was a sub-sector of health tech that we hadn’t had any significant experience with. Therefore we engaged with our experts to get us up to speed over the course of a remote design workshop.
Building the first
user test
Interviewing enterprise hiring managers
We identified that we were missing critical information such as the “expected duration” of an infusion.
For example, some infusions are 1-2 hours, but some are as long as 4-hours. Additionally, some nurses will book several sessions with a patient meaning we needed to show repeat frequency.
What they said
I like the portfolio stuff and the visualization of the outcomes and activity on a developer project
The fit diagram was really cool and if it was more meaningful I’d be pretty interested in that. If it was able to be brought into the header area that would be really compelling.
Liked the profiles just generally, easy to navigate and scroll. Wish that I had an option not to see peoples faces to avoid bias.
Primary insights
Refining a solution
Even though compensation was the most important factor in the survey, location was the starting point for understanding the complete compensation picture when we analyzed responses with heat map data.
Onboarding new talent to Braintrust
So after learning how much compensation factored into the travel nursing experience, we extended our learnings to the patient care experience for nurses. As you can see when a nurse is in that part of the user experience, compensation is a prominent feature in both the dashboard and in-session views.
Shaping the enterprise customer journey
So after learning how much compensation factored into the travel nursing experience, we extended our learnings to the patient care experience for nurses. As you can see when a nurse is in that part of the user experience, compensation is a prominent feature in both the dashboard and in-session views.
Onboarding new talent to Braintrust
So after learning how much compensation factored into the travel nursing experience, we extended our learnings to the patient care experience for nurses. As you can see when a nurse is in that part of the user experience, compensation is a prominent feature in both the dashboard and in-session views.
A landing for the
enterprise hiring manager
Even though compensation was the most important factor in the survey, location was the starting point for understanding the complete compensation picture when we analyzed responses with heat map data.
