I'm Bryce Thompson, a lead product designer in Austin, TX helping health, marketplace, and B2B companies ship innovative customer experiences.

I'm Bryce Thompson, a lead product designer in Austin, TX helping health, marketplace, and B2B companies ship innovative customer experiences.

I'm Bryce Thompson, a lead product designer in Austin, TX helping health, marketplace, and B2B companies ship innovative customer experiences.

Health & Medicine

Health & Medicine

Marketplaces & B2B

Marketplaces & B2B

Playbook

Playbook

Process is linear, a playbook is practical, and every team that achieves their goals, prioritizes practice over perfection. That's why I maintain an easy to reference set of design exercises, activities, and customer inquiry methods for any stage of business and product development.

Process is linear, a playbook is practical, and every team that achieves their goals, prioritizes practice over perfection. That's why I maintain an easy to reference set of design exercises, activities, and customer inquiry methods for any stage of business and product development.

  • UX Audit and

    Scorecard

    Evaluate a product or website, and deliver a simple report based on HEART metrics.

  • Remote & Async Workshops

    Increase productivity by allowing people to work together without being IRL.

  • North Star

    Vision Story

    Set a course for the future with a compelling and visual story told through eyes of the user.

  • Userflow Diagramming

    Streamlines design by visually mapping user interactions, enhancing usability.

  • Customer Journey Mapping

    Enables businesses to identify pain points, improve, and enhance customer satisfaction.

  • User

    Interviewing

    Get direct insights from users, and better meet their needs and preferences.

  • Experimentation and Testing

    Understanding your customer at the highest level of understanding is important for

  • Design System Augmentation

    Enhance consistency in delivery, and enable smoother collaboration, ensuring a seamless user experience.

  • Implementation Support

    During development we ensure seamless integration of functional elements, resulting in a user-friendly end product.

  • UX Audit and

    Scorecard

    Evaluate a product or website, and deliver a simple report based on HEART metrics.

  • Remote & Async Workshops

    Increase productivity by allowing people to work together without being IRL.

  • North Star

    Vision Story

    Set a course for the future with a compelling and visual story told through eyes of the user.

  • Userflow Diagramming

    Streamlines design by visually mapping user interactions, enhancing usability.

  • Customer Journey Mapping

    Enables businesses to identify pain points, improve, and enhance customer satisfaction.

  • User

    Interviewing

    Get direct insights from users, and better meet their needs and preferences.

  • Experimentation and Testing

    Understanding your customer at the highest level of understanding is important for

  • Design System Augmentation

    Enhance consistency in delivery, and enable smoother collaboration, ensuring a seamless user experience.

  • Implementation Support

    During development we ensure seamless integration of functional elements, resulting in a user-friendly end product.

  • UX Audit and

    Scorecard

    Evaluate a product or website, and deliver a simple report based on HEART metrics.

  • Remote & Async Workshops

    Increase productivity by allowing people to work together without being IRL.

  • North Star

    Vision Story

    Set a course for the future with a compelling and visual story told through eyes of the user.

  • Userflow Diagramming

    Streamlines design by visually mapping user interactions, enhancing usability.

  • Customer Journey Mapping

    Enables businesses to identify pain points, improve, and enhance customer satisfaction.

  • User

    Interviewing

    Get direct insights from users, and better meet their needs and preferences.

  • Experimentation and Testing

    Understanding your customer at the highest level of understanding is important for

  • Design System Augmentation

    Enhance consistency in delivery, and enable smoother collaboration, ensuring a seamless user experience.

  • Implementation Support

    During development we ensure seamless integration of functional elements, resulting in a user-friendly end product.

  • UX Audit and

    Scorecard

    Evaluate a product or website, and deliver a simple report based on HEART metrics.

  • Remote & Async Workshops

    Increase productivity by allowing people to work together without being IRL.

  • North Star

    Vision Story

    Set a course for the future with a compelling and visual story told through eyes of the user.

  • Userflow Diagramming

    Streamlines design by visually mapping user interactions, enhancing usability.

  • Customer Journey Mapping

    Enables businesses to identify pain points, improve, and enhance customer satisfaction.

  • User

    Interviewing

    Get direct insights from users, and better meet their needs and preferences.

  • Experimentation and Testing

    Understanding your customer at the highest level of understanding is important for

  • Design System Augmentation

    Enhance consistency in delivery, and enable smoother collaboration, ensuring a seamless user experience.

  • Implementation Support

    During development we ensure seamless integration of functional elements, resulting in a user-friendly end product.

Shout Outs

Shout Outs

  • Bryce is a highly intuitive design leader, which makes his work efficient and trustworthy. When working on UX issues or marketing design, Bryce could always "cut to the chase" and find a great solution in record time.

    Russ Somers

    VP Marketing, Quantified AI

  • Bryce is a true professional with empathy for the customer. He is a wizard at user research and his designs reflect the unique insights he always manages to find.

    Jeremy Cabral

    Cofounder, Finder

  • He's a strong communicator who'd share a weekly update showcasing data insights, hypothesises and progress towards milestones. This was a great way to bring other senior stakeholders across the journey, while also building raport.

    David Meier-Murren

    UX Design Leader, Finder

  • One of Bryce's best skills is being able to take in ideas, thoughts, feedback, and requirements from many stakeholders from various parts of a business and being able to guide the team to boil them down to the most important ideas

    Kaylin Gilkey

    Director of SEO, TrustRadius

  • Bryce is very versed in the UX craft, particularly bringing out the ideas of others, applying group perspectives against those ideas, and synthesizing solutions into concrete-not-too-grandiose deliverables.

    Scott Brittain

    CTO, Lumistry

  • Bryce is able to frame problems in a structured way, and dive deep into identifying the most important customer pain points to solve for.

    Grace Liu

    Product Leader, Finder

  • Bryce was an absolute pleasure to work with! Being in tech/edu-tech, I've worked with many so many designers and my experience with him truly stands out.

    Kel Livson

    Web3 Marketer, Curious Addys

  • I've worked with Bryce on an off for many years. He has always been a pleasure to work with and has excellent design and UX skills.

    Patrick Denney

    CTO, Envoy Innovations

  • Bryce is a highly intuitive design leader, which makes his work efficient and trustworthy. When working on UX issues or marketing design, Bryce could always "cut to the chase" and find a great solution in record time.

    Russ Somers

    VP Marketing, Quantified AI

  • Bryce is a true professional with empathy for the customer. He is a wizard at user research and his designs reflect the unique insights he always manages to find.

    Jeremy Cabral

    Cofounder, Finder

  • He's a strong communicator who'd share a weekly update showcasing data insights, hypothesises and progress towards milestones. This was a great way to bring other senior stakeholders across the journey, while also building raport.

    David Meier-Murren

    UX Design Leader, Finder

  • One of Bryce's best skills is being able to take in ideas, thoughts, feedback, and requirements from many stakeholders from various parts of a business and being able to guide the team to boil them down to the most important ideas

    Kaylin Gilkey

    Director of SEO, TrustRadius

  • Bryce is very versed in the UX craft, particularly bringing out the ideas of others, applying group perspectives against those ideas, and synthesizing solutions into concrete-not-too-grandiose deliverables.

    Scott Brittain

    CTO, Lumistry

  • Bryce is able to frame problems in a structured way, and dive deep into identifying the most important customer pain points to solve for.

    Grace Liu

    Product Leader, Finder

  • Bryce was an absolute pleasure to work with! Being in tech/edu-tech, I've worked with many so many designers and my experience with him truly stands out.

    Kel Livson

    Web3 Marketer, Curious Addys

  • I've worked with Bryce on an off for many years. He has always been a pleasure to work with and has excellent design and UX skills.

    Patrick Denney

    CTO, Envoy Innovations

  • Bryce is a highly intuitive design leader, which makes his work efficient and trustworthy. When working on UX issues or marketing design, Bryce could always "cut to the chase" and find a great solution in record time.

    Russ Somers

    VP Marketing, Quantified AI

  • Bryce is a true professional with empathy for the customer. He is a wizard at user research and his designs reflect the unique insights he always manages to find.

    Jeremy Cabral

    Cofounder, Finder

  • He's a strong communicator who'd share a weekly update showcasing data insights, hypothesises and progress towards milestones. This was a great way to bring other senior stakeholders across the journey, while also building raport.

    David Meier-Murren

    UX Design Leader, Finder

  • One of Bryce's best skills is being able to take in ideas, thoughts, feedback, and requirements from many stakeholders from various parts of a business and being able to guide the team to boil them down to the most important ideas

    Kaylin Gilkey

    Director of SEO, TrustRadius

  • Bryce is very versed in the UX craft, particularly bringing out the ideas of others, applying group perspectives against those ideas, and synthesizing solutions into concrete-not-too-grandiose deliverables.

    Scott Brittain

    CTO, Lumistry

  • Bryce is able to frame problems in a structured way, and dive deep into identifying the most important customer pain points to solve for.

    Grace Liu

    Product Leader, Finder

  • Bryce was an absolute pleasure to work with! Being in tech/edu-tech, I've worked with many so many designers and my experience with him truly stands out.

    Kel Livson

    Web3 Marketer, Curious Addys

  • I've worked with Bryce on an off for many years. He has always been a pleasure to work with and has excellent design and UX skills.

    Patrick Denney

    CTO, Envoy Innovations

  • Bryce is a highly intuitive design leader, which makes his work efficient and trustworthy. When working on UX issues or marketing design, Bryce could always "cut to the chase" and find a great solution in record time.

    Russ Somers

    VP Marketing, Quantified AI

  • Bryce is a true professional with empathy for the customer. He is a wizard at user research and his designs reflect the unique insights he always manages to find.

    Jeremy Cabral

    Cofounder, Finder

  • He's a strong communicator who'd share a weekly update showcasing data insights, hypothesises and progress towards milestones. This was a great way to bring other senior stakeholders across the journey, while also building raport.

    David Meier-Murren

    UX Design Leader, Finder

  • One of Bryce's best skills is being able to take in ideas, thoughts, feedback, and requirements from many stakeholders from various parts of a business and being able to guide the team to boil them down to the most important ideas

    Kaylin Gilkey

    Director of SEO, TrustRadius

  • Bryce is very versed in the UX craft, particularly bringing out the ideas of others, applying group perspectives against those ideas, and synthesizing solutions into concrete-not-too-grandiose deliverables.

    Scott Brittain

    CTO, Lumistry

  • Bryce is able to frame problems in a structured way, and dive deep into identifying the most important customer pain points to solve for.

    Grace Liu

    Product Leader, Finder

  • Bryce was an absolute pleasure to work with! Being in tech/edu-tech, I've worked with many so many designers and my experience with him truly stands out.

    Kel Livson

    Web3 Marketer, Curious Addys

  • I've worked with Bryce on an off for many years. He has always been a pleasure to work with and has excellent design and UX skills.

    Patrick Denney

    CTO, Envoy Innovations