I'm Bryce Thompson, a lead product designer in Austin, TX helping health, marketplace, and B2B companies ship innovative customer experiences.

I'm Bryce Thompson, a lead product designer in Austin, TX helping health, marketplace, and B2B companies ship innovative customer experiences.

Playbook

Playbook

Process is linear, a playbook is practical, and every team that achieves their goals, prioritizes practice over perfection. That's why I maintain an easy to reference set of design exercises, activities, and customer inquiry methods for any stage of business and product development.

Process is linear, a playbook is practical, and every team that achieves their goals, prioritizes practice over perfection. That's why I maintain an easy to reference set of design exercises, activities, and customer inquiry methods for any stage of business and product development.

  • UX Audit and

    Scorecard

    Evaluate a product or website, and deliver a simple report based on HEART metrics.

  • Remote & Async Workshops

    Increase productivity by allowing people to work together without being IRL.

  • North Star

    Vision Story

    Set a course for the future with a compelling and visual story told through eyes of the user.

  • Userflow Diagramming

    Streamlines design by visually mapping user interactions, enhancing usability.

  • Customer Journey Mapping

    Enables businesses to identify pain points, improve, and enhance customer satisfaction.

  • User

    Interviewing

    Get direct insights from users, and better meet their needs and preferences.

  • Experimentation and Testing

    Understanding your customer at the highest level of understanding is important for

  • Design System Augmentation

    Enhance consistency in delivery, and enable smoother collaboration, ensuring a seamless user experience.

  • Implementation Support

    During development we ensure seamless integration of functional elements, resulting in a user-friendly end product.

  • UX Audit and

    Scorecard

    Evaluate a product or website, and deliver a simple report based on HEART metrics.

  • Remote & Async Workshops

    Increase productivity by allowing people to work together without being IRL.

  • North Star

    Vision Story

    Set a course for the future with a compelling and visual story told through eyes of the user.

  • Userflow Diagramming

    Streamlines design by visually mapping user interactions, enhancing usability.

  • Customer Journey Mapping

    Enables businesses to identify pain points, improve, and enhance customer satisfaction.

  • User

    Interviewing

    Get direct insights from users, and better meet their needs and preferences.

  • Experimentation and Testing

    Understanding your customer at the highest level of understanding is important for

  • Design System Augmentation

    Enhance consistency in delivery, and enable smoother collaboration, ensuring a seamless user experience.

  • Implementation Support

    During development we ensure seamless integration of functional elements, resulting in a user-friendly end product.

  • UX Audit and

    Scorecard

    Evaluate a product or website, and deliver a simple report based on HEART metrics.

  • Remote & Async Workshops

    Increase productivity by allowing people to work together without being IRL.

  • North Star

    Vision Story

    Set a course for the future with a compelling and visual story told through eyes of the user.

  • Userflow Diagramming

    Streamlines design by visually mapping user interactions, enhancing usability.

  • Customer Journey Mapping

    Enables businesses to identify pain points, improve, and enhance customer satisfaction.

  • User

    Interviewing

    Get direct insights from users, and better meet their needs and preferences.

  • Experimentation and Testing

    Understanding your customer at the highest level of understanding is important for

  • Design System Augmentation

    Enhance consistency in delivery, and enable smoother collaboration, ensuring a seamless user experience.

  • Implementation Support

    During development we ensure seamless integration of functional elements, resulting in a user-friendly end product.

  • UX Audit and

    Scorecard

    Evaluate a product or website, and deliver a simple report based on HEART metrics.

  • Remote & Async Workshops

    Increase productivity by allowing people to work together without being IRL.

  • North Star

    Vision Story

    Set a course for the future with a compelling and visual story told through eyes of the user.

  • Userflow Diagramming

    Streamlines design by visually mapping user interactions, enhancing usability.

  • Customer Journey Mapping

    Enables businesses to identify pain points, improve, and enhance customer satisfaction.

  • User

    Interviewing

    Get direct insights from users, and better meet their needs and preferences.

  • Experimentation and Testing

    Understanding your customer at the highest level of understanding is important for

  • Design System Augmentation

    Enhance consistency in delivery, and enable smoother collaboration, ensuring a seamless user experience.

  • Implementation Support

    During development we ensure seamless integration of functional elements, resulting in a user-friendly end product.

Shout Outs

Shout Outs

  • Bryce is a highly intuitive design leader, which makes his work efficient and trustworthy. When working on UX issues or marketing design, Bryce could always "cut to the chase" and find a great solution in record time.

    Russ Somers

    VP Marketing, Quantified AI

  • Bryce is a true professional with empathy for the customer. He is a wizard at user research and his designs reflect the unique insights he always manages to find.

    Jeremy Cabral

    Cofounder, Finder

  • He's a strong communicator who'd share a weekly update showcasing data insights, hypothesises and progress towards milestones. This was a great way to bring other senior stakeholders across the journey, while also building raport.

    David Meier-Murren

    UX Design Leader, Finder

  • One of Bryce's best skills is being able to take in ideas, thoughts, feedback, and requirements from many stakeholders from various parts of a business and being able to guide the team to boil them down to the most important ideas

    Kaylin Gilkey

    Director of SEO, TrustRadius

  • Bryce is very versed in the UX craft, particularly bringing out the ideas of others, applying group perspectives against those ideas, and synthesizing solutions into concrete-not-too-grandiose deliverables.

    Scott Brittain

    CTO, Lumistry

  • Bryce is able to frame problems in a structured way, and dive deep into identifying the most important customer pain points to solve for.

    Grace Liu

    Product Leader, Finder

  • Bryce was an absolute pleasure to work with! Being in tech/edu-tech, I've worked with many so many designers and my experience with him truly stands out.

    Kel Livson

    Web3 Marketer, Curious Addys

  • I've worked with Bryce on an off for many years. He has always been a pleasure to work with and has excellent design and UX skills.

    Patrick Denney

    CTO, Envoy Innovations

  • Bryce is a highly intuitive design leader, which makes his work efficient and trustworthy. When working on UX issues or marketing design, Bryce could always "cut to the chase" and find a great solution in record time.

    Russ Somers

    VP Marketing, Quantified AI

  • Bryce is a true professional with empathy for the customer. He is a wizard at user research and his designs reflect the unique insights he always manages to find.

    Jeremy Cabral

    Cofounder, Finder

  • He's a strong communicator who'd share a weekly update showcasing data insights, hypothesises and progress towards milestones. This was a great way to bring other senior stakeholders across the journey, while also building raport.

    David Meier-Murren

    UX Design Leader, Finder

  • One of Bryce's best skills is being able to take in ideas, thoughts, feedback, and requirements from many stakeholders from various parts of a business and being able to guide the team to boil them down to the most important ideas

    Kaylin Gilkey

    Director of SEO, TrustRadius

  • Bryce is very versed in the UX craft, particularly bringing out the ideas of others, applying group perspectives against those ideas, and synthesizing solutions into concrete-not-too-grandiose deliverables.

    Scott Brittain

    CTO, Lumistry

  • Bryce is able to frame problems in a structured way, and dive deep into identifying the most important customer pain points to solve for.

    Grace Liu

    Product Leader, Finder

  • Bryce was an absolute pleasure to work with! Being in tech/edu-tech, I've worked with many so many designers and my experience with him truly stands out.

    Kel Livson

    Web3 Marketer, Curious Addys

  • I've worked with Bryce on an off for many years. He has always been a pleasure to work with and has excellent design and UX skills.

    Patrick Denney

    CTO, Envoy Innovations

  • Bryce is a highly intuitive design leader, which makes his work efficient and trustworthy. When working on UX issues or marketing design, Bryce could always "cut to the chase" and find a great solution in record time.

    Russ Somers

    VP Marketing, Quantified AI

  • Bryce is a true professional with empathy for the customer. He is a wizard at user research and his designs reflect the unique insights he always manages to find.

    Jeremy Cabral

    Cofounder, Finder

  • He's a strong communicator who'd share a weekly update showcasing data insights, hypothesises and progress towards milestones. This was a great way to bring other senior stakeholders across the journey, while also building raport.

    David Meier-Murren

    UX Design Leader, Finder

  • One of Bryce's best skills is being able to take in ideas, thoughts, feedback, and requirements from many stakeholders from various parts of a business and being able to guide the team to boil them down to the most important ideas

    Kaylin Gilkey

    Director of SEO, TrustRadius

  • Bryce is very versed in the UX craft, particularly bringing out the ideas of others, applying group perspectives against those ideas, and synthesizing solutions into concrete-not-too-grandiose deliverables.

    Scott Brittain

    CTO, Lumistry

  • Bryce is able to frame problems in a structured way, and dive deep into identifying the most important customer pain points to solve for.

    Grace Liu

    Product Leader, Finder

  • Bryce was an absolute pleasure to work with! Being in tech/edu-tech, I've worked with many so many designers and my experience with him truly stands out.

    Kel Livson

    Web3 Marketer, Curious Addys

  • I've worked with Bryce on an off for many years. He has always been a pleasure to work with and has excellent design and UX skills.

    Patrick Denney

    CTO, Envoy Innovations

  • Bryce is a highly intuitive design leader, which makes his work efficient and trustworthy. When working on UX issues or marketing design, Bryce could always "cut to the chase" and find a great solution in record time.

    Russ Somers

    VP Marketing, Quantified AI

  • Bryce is a true professional with empathy for the customer. He is a wizard at user research and his designs reflect the unique insights he always manages to find.

    Jeremy Cabral

    Cofounder, Finder

  • He's a strong communicator who'd share a weekly update showcasing data insights, hypothesises and progress towards milestones. This was a great way to bring other senior stakeholders across the journey, while also building raport.

    David Meier-Murren

    UX Design Leader, Finder

  • One of Bryce's best skills is being able to take in ideas, thoughts, feedback, and requirements from many stakeholders from various parts of a business and being able to guide the team to boil them down to the most important ideas

    Kaylin Gilkey

    Director of SEO, TrustRadius

  • Bryce is very versed in the UX craft, particularly bringing out the ideas of others, applying group perspectives against those ideas, and synthesizing solutions into concrete-not-too-grandiose deliverables.

    Scott Brittain

    CTO, Lumistry

  • Bryce is able to frame problems in a structured way, and dive deep into identifying the most important customer pain points to solve for.

    Grace Liu

    Product Leader, Finder

  • Bryce was an absolute pleasure to work with! Being in tech/edu-tech, I've worked with many so many designers and my experience with him truly stands out.

    Kel Livson

    Web3 Marketer, Curious Addys

  • I've worked with Bryce on an off for many years. He has always been a pleasure to work with and has excellent design and UX skills.

    Patrick Denney

    CTO, Envoy Innovations

Contact Me

Contact Me

With over 14 years in UX and product design, I've specialized in everything from B2B to health tech and agency work. My superpowers include cross-team collaboration, rapid prototyping, and customer validation testing—helping product owners make smart choices and create valuable experiences.

With over 14 years in UX and product design, I've specialized in everything from B2B to health tech and agency work. My superpowers include cross-team collaboration, rapid prototyping, and customer validation testing—helping product owners make smart choices and create valuable experiences.